Great Sales Force®
The Ultimate Customer Experience Check For those who take their customers seriously!
GSF® CX5 CHECK
A unique customer experience analysis tool that helps you secure that crucial competitive advantage!
The quality of your customer experience ultimately determines the success or failure of your company. If you fail to convince your customers along their customer journeys, they will choose your competitors. That’s why there is nothing more important than making a company’s customer experience competitive.
Our definition of customer experience
The 5 essential steps on the way to your optimal customer experience
Most customer experience checks focus solely on evaluating the customer experience itself. The Great Sales Force® CX5 Check enables you to also determine the cause of a less than optimal customer experience, since its survey model includes those 5 essential steps (= Customer Experience Design Route) that are incorporated into the design of the actual customer experience:
How much customer experience potential does your company have?
Source: GSF® Benchmark Data
What does the Great Sales Force® CX5 do for you?
- Quality analysis of your current customer experience
- Identification of optimisation potential along the customer experience design route
- Quantifying your customer experience potential realisation rate
- Increased productivity along your customer journeys
- Increase in sales
- And more...
