GSF® Customer Culture Market Leader Study 2024
'Is there a correlation between customer culture and market performance?'
Who can participate in the GSF® Customer Culture Market Leader Survey 2024?
All Austrian industry market leaders who are interested in learning more about their customer culture and the influence it has on their performance.
How is customer culture defined?
Customer culture refers to a company's ability to place the customer at the center of its thinking (and the resulting actions) in order to ensure sustainable business success!
What model forms the basis of the GSF® Customer Culture Market Leader Study 2024?
What are the key data points of the GSF® Customer Culture Market Leader Study 2024?
- Method: anonymous online survey
- Survey institute: Great Sales Force®
- Respondents: Customers, employees and executives of Austrian industry market leaders
- Survey period: until October 2024
- Sample: Random sample from the company database and/or online panel selection
- Population: Customers, employees and executives of Austrian industry market leaders
- Scope: 63 closed-ended questions; divided between customers, employees and executives
Who is surveyed in the GSF® Customer Culture Market Leader Survey 2024?
How is the GSF® Customer Culture Market Leader Survey performed?
What are the benefits of participating in the GSF® Customer Culture Market Leader Survey 2024?
- Improved customer understanding
- Transparency regarding your customer culture
- Benchmarking with market participants and market leaders
- Evaluation of the optimization potential regarding customer culture
- Starting point for sustainable productivity increases (sales, revenue, profitability, etc.)
- And much more
What does it cost to participate in the GSF® Customer Culture Market Leader Study 2024?
Participation in the GSF® Customer Culture Market Leader Study 2024 is free for Austrian
industry market leaders in the basic configuration (1 customer group, 1 employee group, 1
manager group).
How can I learn more about the GSF® Customer Culture Market Leader Study 2024?
You are welcome to arrange an information appointment with a supervisor of your choice at any time:
